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Privacy Policy

Privacy statement Von Va Voom BV

Privacy-sensitive data, or personal data, are processed through our online store. Von Va Voom BV considers a careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

In our processing we comply with the requirements set by the privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this via this privacy statement;
  • we limit our collection of personal data to only the personal data necessary for legitimate purposes;
  • we first ask you for explicit permission to process your personal data in cases where your permission is required;
  • we take appropriate security measures to protect your personal data and also requirements of parties that process personal data in our order;
  • we respect your right to provide your personal data for inspection, correct or delete .

Von Va Voom BV is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We advise you to read this carefully.

This privacy statement was last modified on 24-05-2018 12:00:00.

Use of personal data
When using our webshop, we obtain certain information from you. That may be personal data. We only keep and use the personal data provided by you directly, within the framework of the service you request, or of which it is clear that they are provided to us to process.

We use the following data for the purposes mentioned in this privacy statement:

  • NAW data
  • Billing address
  • E-mail address
  • Payment information-self-entered information,
    Register
    At certain parts of our webshop you must first register. After registration, we save the personal data you have provided via the user name you have chosen. We keep this information so that you do not have to enter it every time and so that we can contact you in the context of the execution of the agreement.

We will not pass on the data linked to your user name to third parties, unless this is necessary in the context of the implementation of the agreement that you conclude with us or if this is legally required. In case of suspicion of fraud or abuse of our webshop, we can hand over personal data to the competent authorities.

Access portal
With our portal you can gain access to a management environment where you can set up, specify and change your own business. We call this your account. Here you can view orders etc.


Handling order
When you place an order with us, we use your personal data for the processing thereof. If necessary for proper processing, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.

Advertisement
We can, in addition to the information on our website, also inform you of our new products and services:

  • by mail
  • by email
  • via social media

Contact form and newsletter
We offer via our webshop the possibility to ask questions by means of a contact form, where you are asked to fill in various details to deal with your question. You choose which information you provide. The data you send us will be kept for as long as the nature of the form or the content of your e-mail is required for the complete answering and processing thereof.

We offer a newsletter with which we want to inform interested parties about our products and / or services. Each newsletter contains a link with which you can unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit permission.

Location data
If necessary for the service, we can collect location data (GPS) from you. For this, your permission is requested at the moment.

This (location) data can also be stored and processed by the provider of, for example, the navigation / map software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements from the relevant provider.

Publication
When using our webshop, the following information is published so that they are visible on the internet for everyone:

  • information provided by you

You choose which information you publish. It is possible that you can find out about this. On request we anonymize information that has been published. Think about leaving reviews, you can choose not to publish your name and email address here.

Provision to third parties
Your information is explicitly not provided to third parties unless we engage parties that work for us and for us and with which we have concluded processor agreements. Our partners deliver customized Von Va Voom advertisements based on your personal data. These partners are involved in the implementation of the agreement. These partners are (also) based outside the EU. We have strict agreements with them to comply with European privacy rules. Social media buttons are included in our web store. The administrators of these services collect your personal data. You can think of our logistics partner who provides the shipment for us, the payment provider of your choice, programs and tools that we use to send our newsletter, reviews on our webshop and our products, our customer service software, marketing agencies and developers who work for us, tools such as hotjar, shappz, bing, google, social media, the platform where our web shop runs lightspeed, our accountant. All these third parties work on behalf of us with the aim of personalizing our offer and measuring and optimizing our website and visitors. We do not use more data than necessary, and as far as possible, we anonymize these for example with google analytics, unless you have indicated to google that your data may be shared.

Cookies
Cookies are used on our webshop. Cookies are also placed via third parties that are enabled by us.

When you first visit our online store, a notice is displayed in which we explain why we use cookies. We understand your further use of our web store as permission for this use of cookies.

You are free to disable cookies through your browser. Keep in mind that it is possible that our website will no longer work optimally.

We have made agreements with third parties who place cookies on the use of the cookies and applications. However, we do not have complete control over what the providers of these applications themselves do with the cookies when they read them out.

Google Analytics
We use Google Analytics to keep track of how visitors use our web store. We have signed a processor agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, and finally we anonymize the IP addresses.

Security
We take security measures to limit abuse of and unauthorized access to personal data.

Retention periods
The personal data described above are retained for as long as necessary to process your orders, including warranty. We then store data for a maximum of 26 months for the statistical purposes described. The data will then be erased unless there is a statutory obligation that requires longer storage (such as the seven-year fiscal retention obligation for payment data).

Third party websites
This privacy statement does not apply to websites of third parties that are connected to our webshop by means of links. We can not guarantee that these third parties handle your personal data in a reliable or secure manner. We encourage you to read the privacy statement of these websites before using these websites.

Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is advisable to consult this privacy statement regularly so that you are aware of these changes.

View and change your data
For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, you can contact us at any time via the information below.

You can also send us a request to view, change or delete this data. You can also state your reasons for restricting the processing of personal data by us.

To prevent abuse, we can ask you to identify you adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find these in the settings of your browser. If the details are not correct, you can request that we change the data or have it removed.

Authority Personal Data
Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.

Contact details
Von Va Voom BV
Bogaardslaan 14 C
7339 AH Ugchelen
support@vonvavoom.nl

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